Cloud based analytics and reporting

  • Powerful self-service analysis tools that allow you to unlock the value of CX insights
  • Drill-down results by various attributes, survey answers or internal data
  • Role-based dashboards give a variety of stakeholders access to customer metrics


Data & KPI alerts

  • Data alerts allow you to act quickly on customer feedback
  • Monitor relevant KPIs with alerts upon crossing a custom-set threshold


Snapshot exports

  • Get daily, weekly or monthly snapshot reports
  • Automated role-based report distribution


Integration with Operational data

  • integrate your own customer data directly in the reporting
  • integrate the CX data back into your enterprise systems